Everything is handled through the App Store, which is always a pleasure to work with. Mac software updates are usually quick and painless (except for major releases like the yearly new OS - and even those are painless, just a little time consuming). Add in driver updates and you've got a real headache. Windows has weekly updates that take forever and are a pain in the butt. One thing that really stands out on Macs is software updates. Add in the gesture controls, and other convenient features and you have a desktop experience that is unparalleled in my opinion. The entire ecosystem works so well together - I can reply to text messages on my Mac, answer phone calls on my iPad, start a document on the Mac and finish on the iPhone, and so much more. I've got nothing against Windows - I have a PC I built that I use almost daily - but I enjoy the experience of using my Mac and other Apple products much more. Within a year I had my first iPhone and first Mac, and haven't been unhappy with my decision at any point. I became slightly obsessed with learning about Macs at that point,did every optional training course I could find, read about the devices on my own time, watched Keynotes, etc. The ease of navigation, built in functions, and so much more were astounding to me. 15 minutes into the session, Apple made sense for the first time in my life. One day, we were lucky enough to have the Apple Representative from our sister store in the same town, give us a training session on Macs. The training at Best Buy was lackluster to say the least ("Here's some specs, now go tell people they are better than PCs"). I was a computer sales rep and had to learn about Apple devices. Fast-forward to college when I started working at Best Buy. In these instances, the teacher told you what to do, and you did it. Age 5-18, my only experience with Apple was using iMacs in elementary school (Mavis Beacon, etc) and middle school (Powerpoint, GarageBand, etc.). I was a nerdy kid (and still am today) so I played on it every chance I got. When I was growing up, my family always had PCs.
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